Refund Policy

We want you to love your purchase!
If you’re not satisfied, you may request a return or exchange within 14 days of delivery for unused, unopened items.

Return Conditions

  • Product must be unused and in original packaging

  • Proof of purchase required

  • Customer pays return shipping

Contact info@agnesuniverse.com with your order number to start a return.
Refunds are issued to your original payment method once the item is received & inspected.

Due to hygiene reasons, used products cannot be returned.